The departments rights and responsibilities

The departments rights

We have the right to:

  • make decisions about appropriate placement of its volunteers
  • review volunteer performance according to organisational policies and procedures
  • expect volunteers to perform the given tasks to the best of their ability, and to be prompt and reliable
  • expect all volunteers to act with respect and courtesy towards all offenders, paid and voluntary staff
  • set the parameters and guidelines of the volunteer work roles, and
  • release a volunteer who is not appropriate for the volunteer work.

Our responsibilities

The department has a responsibility to:

  • provide a clear outline of duties
  • provide orientation and necessary training
  • set clear lines of communication about complaints and conflict resolution procedures
  • provide safe, healthy working conditions
  • include volunteers in relevant decision making processes
  • provide supervision and support
  • provide emergency procedures guidelines, and
  • provide required documentation relating to the volunteer work to be undertaken.