The Victim Services Unit

Staff of the unit are able to work on your behalf so that you receive the support and services you need.

They can help you if the person who committed the crime against you is:

  • in prison
  • under our supervision in the community.

This also includes people who have been released on supervised bail before sentencing or are in prison on remand.
Find about about the services and support we provided to victims.

The Victims of Crimes Act 2001 and The Victims Charter set out the legal responsibilities and requirements.

The Victims’ Register

Due to confidentially provisions within the law we are unable to give out personal information about prisoners or offenders to the general public.

We must make sure that you are eligible for this information and will need to ask you for your details and details of the crime.

This information will be kept confidentially within The Victims' Register.

You must be registered to be part of this process. Registration is voluntary.
If you choose not to register (which is fine too) DCS will not be able to provide as much information to you.

Contact the Victim Service Unit

If you’d like further advice please contact the Victim’s Service Unit.

Email: DCSVictimServices@sa.gov.au
Mail: GPO Box 1747, Adelaide, 5001
Telephone: 1800 370 550

The Victim Services Unit is available by telephone from 9am to 5pm – Monday to Friday not including public holidays.
At all other times you can leave a message and we will contact you as soon as possible.

Further help and advice

If you feel that you need help with the service, advice and support that we can offer, you can also contact:

The Commissioner is appointed by the Governor of South Australia to independently monitor the treatment of victims with their dealings with the criminal justice system and consult public officials on their treatment of victims.

The Commissioner reports to The Attorney General.

Complaints

If you are unhappy with how we have handled your call or issue you can ask to speak to the manager of the Victim Services Unit.
If necessary the call can be escalated to the Director of Governance and Executive Support.

Email: dcs@sa.gov.au
Telephone: (08) 8226 9000

    Documents

  • Download: DCS Victim Charter (309.9 KB PDF)