Services and support provided to victims

If you are a victim of crime you are entitled to receive information and services about the crime and the person who committed the crime.

Confidentiality provisions within the law prevent a lot of this information from being released to the public.

If you’d like to receive this service you will need to be on the Victims’ Register.
Registration is voluntary and not an automatic process

Once on the register the Victims Services Unit will be able to provide you with information when the person is in prison, eligible for parole, or if they are under community supervision.

When the person is in prison

Information that can be released includes:

  • sentence details in relation to imprisonment and community based orders
  • which prison the prisoner is accommodated in
  • when and under what circumstances a prisoner is eligible for release from custody (including Bail, Home Detention, Parole, Bond, sentence served and re-socialisation and work release)
  • any escape from custody by the prisoner.

When the person is eligible for parole

When the person is eligible for parole we can:

  • offer consultation about “no contact” conditions and exclusion zones
  • take action to prevent offenders living close to victims
  • discuss how to make a written submission to the Parole Board
  • provide advice on other protections available to victims.

When the person is under community supervision

Information that can be released includes:

  • sentence details in relation to community based orders
  • the successfully completion of community based orders and details on any imprisonment or return to custody during the order
  • parole and home detention conditions relevant to the victim.

We can also be a point of contact – so that you can express your concerns and seek advice.

Victim Of Crime Compensation

We have no involvement with Victim Of Crime Compensation matters.
For information about compensation for criminal injury you can contact:


  • Download: DCS Victim Charter (309.9 KB PDF)