From Saturday 16 October 2021, face-to-face domestic visits will return for prisoners and their visitors who have had at least one dose of the COVID-19 vaccine.

Visitors above the age of 12 must show proof of at least one dose of COVID-19 vaccination. Visit bookings will commence from Monday 11 October. No face-to-face visits are allowed for prisoners in 14-day quarantine.

To ensure social distancing, face-to-face visits will be strictly limited to one adult (plus children) per prisoner.

All visitors will need to check in using QR code upon entry to prison.

From Saturday 13 November, all prisoners and their visitors must have had both doses of the COVID-19 vaccine to participate in face-to-face domestic visits. Visitors above the age of 12 must show proof of fully vaccination upon entry.

Domestic visits will continue to be facilitated virtually (via Zoom) for all prisoners, including un-vaccinated prisoners and/or those with un-vaccinated visitors.


Proof of vaccination includes:

  1. Vaccination record card from SA Health
  2. COVID-19 digital vaccination certificate on the Express Plus Medicare app or Medicare online account linked to myGov app/website, preferably printed
  3. Immunisation history statement on the Individual Healthcare Identifier service via myGov app, preferably printed.

See examples of vaccination proof accepted.

Find out how to get proof of vaccination on the Services Australia website.

Prisoners and their visitors must wear surgical masks at all times during the visit.

Domestic visits are an important tool to prisoners in maintaining ties and relationship with their loved ones.

The careful easing of restrictions will protect all prisoners, their families, friends and our staff as some current restrictions in South Australia are eased.

The health and safety of our staff, prisoners, families, and the community remain our top priority.

​We will continue to monitor the COVID-19 situation and provide updates when available.

Who does this apply to?

This applies to all visitors:

  • Family and friends​

What are other ways I can contact a prisoner?

Prisoners have access to telephone facilities and are encouraged to stay in contact with family and friends.

You can also contact a prisoner by writing to them:

  • Prisoner name, ID number, and location if known
    Department for Correctional Services
    GPO Box 1747, Adelaide SA 5001.

More information

See COVID-19: Video visits for domestic visitors for further information.

See restrictions that apply for the recommencement of face-to-face visits.