Visits bookings will start Monday 23 May 2022, with one adult and a maximum of two child visitors per prisoner each visit.

Prior to visit

All prisoners and visitors aged above 5 years old must have at least two doses of a COVID-19 vaccine to attend a face-to-face visit. Currently, all visitors and contractors who are deemed close contacts are not permitted entry into a prison.

All visitors aged 12 and above will be provided with a Rapid Antigen Test (RAT) upon entry and must show evidence of negative result for a visit to proceed.

All visitors must provide proof of valid vaccination preferably printed, including for any children attending, and to arrive early to take a RAT process (minimum 15 minutes) and visit registration.

NO PROOF – NO ENTRY

Proof of vaccination includes:

1. COVID-19 digital vaccination certificate on the Express Plus Medicare app or Medicare online account linked to myGov app/website, preferably printed
2. Immunisation history statement on the Individual Healthcare Identifier service via myGov app, preferably printed.

Find out how to get proof of vaccination on the Services Australia website.

During the visit

All prisoners and visitors aged 12 and above must wear a surgical mask during the visit. Children younger than 12 years are encouraged to wear a mask.

You are encouraged to maintain physical distancing during the visit.

Due to high levels of COVID transmission among the community, the department will closely monitor and review visit restrictions regularly.

Virtual visits are available via Zoom/iPad, including for unvaccinated prisoners and/or those who have unvaccinated visitors.

Other restrictions

Face-to-face visits will not be permitted for prisoners who are in their 7-day quarantine behind the door.

If you are experiencing any flu-like symptoms including fever, cough, sore throat or shortness of breath or generally unwell, please do not attend a correctional facility.

Domestic visits are an important tool to prisoners in maintaining ties and relationship with their loved ones.

The careful easing of restrictions coupled with our strong protective safety measures will protect all prisoners, their families, friends and our staff. The health and safety of our staff, prisoners, families, and the community remain our top priority.

DCS has developed a COVID-19 Response Plan to drive our response to manage COVID within our prisons.

Who does this apply to?

This applies to all visitors:

• Family and friends​

What are other ways I can contact a prisoner?

Prisoners have access to telephone facilities and are encouraged to stay in contact with family and friends.

You can also contact a prisoner by writing to them:

• Prisoner name, ID number, and location if known
  Department for Correctional Services
  GPO Box 1747, Adelaide SA 5001.

More information

See COVID-19: Video visits for domestic visitors for further information.

See restrictions that apply for the recommencement of face-to-face visits.