The Department for Correctional Services is responsible for the safe, secure and humane custody of prisoners.

The department is committed to providing access to both legal and professional visitors and has a number of processes and procedures for the management and administration of professional visits.

As of 28 August 2023, the Department for Correctional Services has launched a new professional visits booking portal (Xpress Bookings System).

The Xpress Bookings System is an online portal that allows professional visitors to make bookings with prisoners 48 hours or more in advance of the visit.

The benefits of the Xpress Booking System include:

  • easy to use system - saving time for professional visitors
  • improved accessibility between visitors and prisoners
  • available 24 hours a day - 7 days a week
  • visits can be booked across all institutions
  • ability to book third party visitors i.e., translators
  • provides automated notification to advise of bookings and cancellations (via SMS and email).

Professional bookings can be made via visitbookings.corrections.sa.gov.au

For further information and instructions on how to make a booking, please access the User Guide and FAQ.

If you have any further questions, please direct your enquiries to DCSBusinessImprovementInitiatives@sa.gov.au

The Professional Visits Guide

The downloadable guide provides information on the visiting requirements and processes for each institution.

It is important to note that all processes are in place to maintain the good order and security of the prison system.

Accordingly, visiting requirements and process vary slightly from site to site and may be altered at the discretion of the General Manager without prior notification.

    Documents

  • Download: Professional Visits Guide (685.6 KB PDF)
  • Download: Professional visitors FAQs (151.9 KB PDF)